
Emergency Isolation
We shut the water down at the meter or an isolation valve, drain the pressurised section, and stop the escape before any repair work begins, protecting carpets, cabinetry and wiring.
Water pouring through a ceiling or flooding a side passage needs two things fast: the supply off and a Murrumba Downs plumber on the way. Murrumba Downs sits on our emergency run, and we answer the phone 24/7 with $0 call-out fees and flat-rate pricing on every visit.
If we're late, $100 comes off your bill
Stop the water before anything else:
If the water is coming from a hot water line, the same steps apply. Shut the meter off first, and we will isolate the hot side when we arrive.

The meter usually sits near the front boundary under a plastic or concrete lid. Turn the tap clockwise until it stops.

A laundry tub or an outside tap at the lowest point drains what is left in the pipes out through the tap instead of the break.

Unplug anything nearby and keep everyone clear of a ceiling that is bulging or dripping through a light fitting.

We are available 24/7, 7 days a week, and there is no extra cost for nights, weekends or public holidays.
$0 call-out fees, available 24/7, and same-day where we can.

Bursts rarely happen without a reason, and the cause changes the repair. These are the ones we see, from the smallest repair to the largest job:
The braided connectors under sinks and behind toilets have a limited life, and a burst one can flood a room in minutes.
Old galvanised and copper lines rust from the inside, and a thin patch lets go under normal pressure.
Pressure above the normal range stresses every joint and hose in the house until the weakest point fails.
Shifting soil pulls on buried lines and under-house runs, especially on sloping or waterlogged ground.
Roots work into joints and split them over years, and the first sign is often a wet patch in the yard rather than water indoors.

A few checks are worth making before we arrive; the rest belongs to us.
Safe to check yourself:
Leave to us: anything behind a wall, under the floor, in a ceiling or underground. Opening those up yourself rarely helps and can turn a clean repair into a bigger one.

Call now, not later, if any of these is true:
A damp patch that never dries can wait for a booked visit, but anything actively running is worth the call. Our leak detection page covers the slower, hidden ones.

This suburb has its own burst-pipe pattern, and it comes from the ground and the calendar:
Gazetted in 1979 and built out through the 2000s, the suburb carries everything from original galvanised and copper runs in the older homes along Goodfellows Road to newer estate pipework, and the oldest lines are the likeliest to let go.
The streets down toward Pine River Drive sit on estuarine and alluvial ground beside the North Pine River that holds water for days after rain, and saturated soil moves against buried lines.
The 2022 floods saw the North Pine Dam release for the best part of a fortnight, and a landslip on Mossglen Close here showed what saturated ground does to pipes in its path.
Thunderstorms cluster from November to March, an average year brings about 1130 millimetres of rain, and that keeps the low ground heavy and mobile.
We handle the full range of burst-pipe work, from a split hose to a broken main line:

We shut the water down at the meter or an isolation valve, drain the pressurised section, and stop the escape before any repair work begins, protecting carpets, cabinetry and wiring.

We cut out the split length, fit new pipe, and replace corroded sections nearby that are visibly close to failing, so the same fault does not return again next month.

A burst on the hot side gets the cylinder isolated, the damaged line repaired or replaced, and the system refilled and checked so the tank comes back at full temperature.

We test the household pressure after the repair, because a burst is often the symptom of pressure running high, and a pressure-limiting valve protects every joint and hose fitting downstream.

A braided hose behind a toilet or under a kitchen sink lets go without warning, floods a floor within minutes, and is a quick replacement once the supply is off.
Older houses on the northern side of Brisbane commonly still carry galvanised supply lines, which rust from the inside out, thin, and split open along the seam under mains pressure.
A break in an under-floor run shows as a warm floorboard, a damp carpet edge or a drop in pressure, and we trace it before we lift a single board.
A split between the meter and the house can go unnoticed for days, and the giveaway is a soggy front yard with the meter ticking over even with taps closed.

Carpet, plaster and timber keep absorbing from the minute the break opens, and a repair done tonight costs the same as one done next week, while the damage does not.
The burst hose is sometimes the pressure valve's warning shot, and fixing only the hose leaves the cause in place for the next fitting to fail.
Unitywater bills on the volume passing through the meter, and a buried leak running day and night can quietly add a serious amount to a quarterly account.

Call (07) 3067 4272 and explain what's happening in Murrumba Downs. A few quick questions let us load the right parts for the first visit.

Flat-rate pricing with no hidden fees, agreed before any work starts. Once you approve it, we get going.

We shut the damaged run down, drain it, cut out the split section, fit new pipe and pressure-test the whole line before your water comes back on.

Use card or EFTPOS on site when the job is finished, or ask us about Fix now, pay later.

A burst at two in the morning gets the same plumber, the same price and the same guarantee as one found at midday.
Jobs in Murrumba Downs come with zero call-out fees, and there's no extra fee for nights, weekends or public holidays.

The work is backed by our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, with a lifetime labour warranty on the labour.
Locally owned and operated, licensed and insured, with flat-rate pricing.
A burst anywhere from Mango Hill through Griffin, Bald Hills, Lawnton and Kallangur lands on the same emergency round, so the plumber who arrives knows the older streets and the low river ground alike.
Call us first on (07) 3067 4272, because most bursts sit on your side of the connection and Unitywater only looks after the public mains out in the street beyond it.
A big one will, because Unitywater charges for the water your meter records, and a split line running overnight can push a bill up fast until it is isolated.
They can be, because the alluvial ground beside the river stays wet and shifts more, and movement in the soil works on old pipe joints until they finally give way.
Turn the water off at the meter, open a low tap to drain what is left, and move electricals clear of the wet area, but leave the repair itself to us.
Yes, we can talk you to it over the phone, and if it is buried or seized we bring the tools to turn the supply off safely when we arrive.
Call (07) 3067 4272 any hour, tell us what is happening and where, and we will guide you through the shut-off while one of our licensed plumbers heads out with the right parts.
Pick up the phone and call (07) 3067 4272. We're available 24/7, there are $0 call-out fees and flat-rate pricing on Murrumba Downs jobs, and we work under QBCC No: 15024607, same-day if we can.
For the full range of after-hours work, including toilets overflowing, no hot water and gas leaks, see our emergency plumbing page.
To claim your $0 call-out fee, call (07) 3067 4272 today.